Won't boot up - Stuck in blank lit screen

[RIyanraj]

So I randomly couldn't boot back when I restarted my laptop yesterday. I figured that it'd be a bios issue, since then it got stuck on "Press esc key for startup options", but it would go into the blank lit screen if I pressed any function key.

Now after a few attempts it doesn't even show the screen, it just lights up, I hear the fans and disc drive clicking but then it gets stuck there.

I tried updating the bios with a recovery usb, but pressing the Win+B key with the USB in results in the same blank screen. Without the USB, if I press the key combination, it goes into a screen telling me to insert a recovery usb.

Also, I noticed the HDD indicator constantly on on the blank screen. No other blinking lights or audible beeps. Only a HDD indicator on constantly.

Any idea what might be going on?

[Irfan_06]

Hi @RIyanraj,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I see that you are facing an issue with your laptop.

Kindly refer to the steps on this link and let me know if that resolves the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Irwin6

HP Support