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HP Recommended
HP 17.3 inch Laptop PC 17-c0000 (320M3AV)
Microsoft Windows 11

I need help with booting up my Laptop, when I plug it in and try to turn it on the charging indicator blinks 3 short white blinks and I can’t find anything on what the blinks mean so if anybody could help that would be great

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @Travis50 

 

How are you ?

 

Apparently it's a hardware failure.

According to the documentation below, there are some tests to be carried out.

 

https://support.hp.com/lv-en/document/ish_1997719-1528356-16

 

I hope I can help


Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.

View solution in original post

1 REPLY 1
HP Recommended

Hello @Travis50 

 

How are you ?

 

Apparently it's a hardware failure.

According to the documentation below, there are some tests to be carried out.

 

https://support.hp.com/lv-en/document/ish_1997719-1528356-16

 

I hope I can help


Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
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