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Message 1 of 2
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Won’t turn on

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hp envy x360

My computer randomly turned off right now. When I pressed the power button it turned on and gave me this message (picture inserted) then I pressed enter and it gave me the HP logo with  the words “preparing automatic repair” and then just shuts down again

779739C3-45DF-4091-A081-CA5A72A04F9B.jpeg

 

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Message 2 of 2
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@Mariana2 

The message on screen indicated the laptop overheated -- and if you are indeed using it on the bed, that is not surprising.

Take it off the bed and put it onto a hard surface and see if it then boots.

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***Please mark Accept As Solution if my post solved your problem***

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