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‎08-04-2020 01:22 AM - last edited on ‎08-04-2020 07:46 AM by Retired

HP Recommended
Product: [Personal Information Removed]
Operating System: Microsoft Windows 10 (64-bit)

So I was using my computer and suddenly there was this glitch like thing on the screen and some buzzing in the audio.  I then rebooted it and now it doesn't want to load up. When I press the power button, it powers on but the screen doesn't come on the and the caps lock light keeps flashing

 Does anyone know how to fix this

1 REPLY 1

‎08-06-2020 10:50 AM

HP Recommended

Hi @Giolandoll,

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Let me know!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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