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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Wont shut down or sleep after updating BIOS F.57

Create an account on the HP Community to personalize your profile and ask a question
09-08-2020 05:26 AM
Hi,
I was have trouble with my laptop cooling fan always firing up on minimal processor usage so i used the HP Support Software steps which recommened updating to latest BIOS if available. The software found none on auto search but on manual searched for my model it came up with F.57A (shows as F.57 on system after update) as an update so i installed and all looked good until i tried to put to sleep or shutdown where after few seconds just goes black screen n freezes. Im not sure what previous BIOS was on. Any suggest to try and roll back ?? wont be following the HP help again !! Windows 10.
thanks
Solved! Go to Solution.
Accepted Solutions
09-10-2020 06:01 PM
@RCoo Click here to perform a hard reset on your device
If the issue persists, after the above steps, try the below:
-
Turn off the notebook.
-
Plug the notebook into a power source using the power adapter.
-
With the notebook off, press and hold the Windows logo key
and the B key at the same time.
NOTE:
On some notebook models, it might be necessary to press and hold the Windows logo key
and the V key.
-
While pressing those keys, press and hold the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows logo key
and the B or V key until the HP BIOS update screen displays or you hear a beeping sound (usually 8 beeps).
The HP BIOS Update screen displays, and the BIOS update begins automatically. This might take several minutes, and you might hear additional beeping sounds.
-
If the HP BIOS Update screen does not display, repeat the previous steps. If the issue persists after repeating the steps, skip to the next step to Download a replacement BIOS file.
-
If the Power light turns off, the notebook has turned off because the Power button was held too long. Repeat the previous steps, making sure to hold the Power button for 2 to 3 seconds only.
-
CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.
(By the end of this article all the issues should be resolved)
P.S: Welcome to HP Community 😉
Keep me posted, as I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed,
And your device is up and running again, only in case you don't get back to us, first!
That said, If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons,
That'll help us, and others see that we've got the answers!
Good Luck.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
09-10-2020 06:01 PM
@RCoo Click here to perform a hard reset on your device
If the issue persists, after the above steps, try the below:
-
Turn off the notebook.
-
Plug the notebook into a power source using the power adapter.
-
With the notebook off, press and hold the Windows logo key
and the B key at the same time.
NOTE:
On some notebook models, it might be necessary to press and hold the Windows logo key
and the V key.
-
While pressing those keys, press and hold the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows logo key
and the B or V key until the HP BIOS update screen displays or you hear a beeping sound (usually 8 beeps).
The HP BIOS Update screen displays, and the BIOS update begins automatically. This might take several minutes, and you might hear additional beeping sounds.
-
If the HP BIOS Update screen does not display, repeat the previous steps. If the issue persists after repeating the steps, skip to the next step to Download a replacement BIOS file.
-
If the Power light turns off, the notebook has turned off because the Power button was held too long. Repeat the previous steps, making sure to hold the Power button for 2 to 3 seconds only.
-
CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.
(By the end of this article all the issues should be resolved)
P.S: Welcome to HP Community 😉
Keep me posted, as I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed,
And your device is up and running again, only in case you don't get back to us, first!
That said, If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons,
That'll help us, and others see that we've got the answers!
Good Luck.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
09-16-2020 10:49 AM
@RCoo That's awesome, I'm glad it worked,
Remember, if you ever need help related to your HP device,
We'll be right here and happy to help, take care and have an awesome day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.