Wrong Bios File posted on HP page for HP Pavilion 14-ba190nz

[Mark_ITA]

HI MKazi,

i have the same problem with bios update of  HP Pavilion x360 - 14-ba018nl (2QD82EA#ABZ).

My system is 830F (F.32) version but bios update (F.41) is looking for 83C4.

Could you help me?

Thanks in advance.

Mark

[MKazi]

@Mark_ITA

Thanks for reaching out to us on HP Forums.

Not to worry, I'll be glad to assist you with this case.

I understand that the BIOS update (version F.41 Rev.A sp88449.exe (17.0 MB)) is looking for 83C4 while attempted on your HP Pavilion x360 - 14-ba190nz

I have checked again and see that this is the correct BIOS update available.

However could you attempt to update the BIOS again and if it does not go through share a screen shot with us?

Please feel free to reply. I'll be glad to assist you further.

Cheers! 🙂

[Mark_ITA · Accepted solution]

Thanks for your answer.

I have some screenshot for You.

In this pic you can see bios update cannot running on this machine.

So i check version of bios and platform info in regedit (same version in Bios pressing F10 on boot):

So with a winrar i am able to extract two files from SP88449.exe (bios update file)

Extract "Bucks1.1"  and you can find a lot of files but specially platform  version "083C4.bin" and "Platform" we need. 

Versions are different between this file  and my motherboard but if you open "platform" there is a "platform check" that report the combatibility (i think) with my system.

I tried also to upgrade bios from boot pressing F2 than firmware upgrade, no way.

Let me know if you need anothers info. 

Thaks a lot for your help.

Mark

[Barachiel]

@Mark_ITA

Thank you for responding,

It's great to have you back 😉

It looks like you were interacting with @MKazi, but he is out for the day & I'll be glad to help you out,

I'm the Barachiel & I'm at your service.

I'm sending out a Private message with the required information's,

Please check your Private message icon on the upper right corner of your HP Forums profile 

Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage 

Please reply back on the public post as this Private message box is not monitored.

(The reason we are utilizing the private message is because the instructions are critical,

And we don't want it in the wrong hands).

 Keep me posted,

Good Luck. 🙂