X360 stuck on restart

[Jfp1]

My spectre x360 is stuck in a continuous restart loop. Suggestions? Thanks so much in advance.

[MKazi]

@Jfp1

Hello and welcome to HP Support Forums. 🙂 I came across your post and would like to help. I understand that your HP Spectre x360 is stuck in a continuous restart loop. I recommend you to perform the following troubleshooting steps to isolate and resolve the issue:

1. Power off the laptop.

2. Disconnect the AC adapter.

3. Disconnect any other devices connected to the laptop.

4. Press and hold the laptop's power button for 15 seconds. 

5. Reconnect the AC adapter and power on the laptop.

If the laptop still restarts then please check if it restarts after booting into Windows or does it restart even before entering into windows. According you may select from the below links and continue:

The Computer Restarts Unexpectedly (Windows 10, 8): http://hp.care/2fxnrQG

If the laptop starts before entering Windows: http://hp.care/2fxiQhf

Let me know how it goes. Cheers!

[Turfgirl]

Powering down and then holding the button for 15 seconds worked for me.. So glad I saw this post. Thank you!

[MegAnn12]

Stuck on the restarting screen and can’t get it to reboot. 

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you