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04-17-2022
10:19 AM
- last edited on
04-17-2022
10:24 AM
by
Ric_ob
hp proBook 4540s
serial: [Personal Information Removed]
product: H6R39ES
Your device is missing important security and quality fixes , update base system device
This option is not available to me when I try to update all system drivers. Even the system camera does not work. Most of the time, the screen turns blue during operation and the system turns off. Twice today, 3 beeps in a row and I was very worried. Where do you think the problem comes from?
Please solve this problem as quickly as possible and message me at [Personal Information Removed] number on WhatsApp. I am a computer student in Iran.
Thank you and your good products
04-17-2022 10:27 AM
Hi:
I would only be able to help you with the driver for the Base System Device.
You need this driver for that.
JMicron Media Card Reader Driver
https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe
You can try the W10 camera driver that is on the 4540s' support page if you have not done so already.
HP Universal Camera Driver
https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71853.exe
Regarding the Windows update program not working, the only suggestion I can offer would be to run the built in Windows Update troubleshooter.