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HP Recommended
HP ProBook 4540s Notebook PC
Microsoft Windows 10 (64-bit)

hp proBook 4540s

serial: [Personal Information Removed]

product: H6R39ES

Your device is missing important security and quality fixes , update base system device

 

This option is not available to me when I try to update all system drivers. Even the system camera does not work. Most of the time, the screen turns blue during operation and the system turns off. Twice today, 3 beeps in a row and I was very worried. Where do you think the problem comes from?

 

Please solve this problem as quickly as possible and message me at [Personal Information Removed] number on WhatsApp. I am a computer student in Iran.

 

Thank you and your good products

 

 

 

1 REPLY 1
HP Recommended

Hi:

 

I would only be able to help you with the driver for the Base System Device.

 

You need this driver for that.

 

JMicron Media Card Reader Driver

 

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

 

You can try the W10 camera driver that is on the 4540s' support page if you have not done so already.

 

HP Universal Camera Driver

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71853.exe 

 

Regarding the Windows update program not working, the only suggestion I can offer would be to run the built in Windows Update troubleshooter.

 

Troubleshoot problems updating Windows (microsoft.com)

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