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HP Recommended
Zbook Studio G3
Microsoft Windows 10 (64-bit)

Afternoon All..

 

It would appear that one of our leavers has managed to set a password for the Intel Management Engine BIOS.

 

The laptop boots upto the MEBx login window, evidently the default password is admin but that's not working, i've followed some guidance to remove the CMOS battery as that is supposed to reset the settings back to the default password but no good.

 

Does anyone have any advise/guidance on how I can get rid of this window as ideally need to re-image but because of this windows it's not allowing the PXE boot.

 

Thanks for your time.

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