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‎06-06-2017 09:00 AM

HP Recommended
Product: HP Pavillon Notebook
Operating System: Other

When i updated windows the error started to appear and the notebook became slow

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-06-2017 09:14 AM

HP Recommended

Hi:

 

See if this works...

 

Open the Windows Control Panel, select Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.

 

When this has completed, restart the notebook.

 

When you are at the Windows desktop, download and install this version of HP 3D DriveGuard at the link below, and restart the PC.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

View solution in original post

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3 REPLIES 3

‎06-06-2017 09:14 AM

HP Recommended

Hi:

 

See if this works...

 

Open the Windows Control Panel, select Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.

 

When this has completed, restart the notebook.

 

When you are at the Windows desktop, download and install this version of HP 3D DriveGuard at the link below, and restart the PC.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

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‎06-06-2017 09:23 AM

HP Recommended

Ready. Thanks a lot

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‎06-06-2017 09:26 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
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