admin password

[hhnazmy]

i have HP EliteBook 810 G2  

i cant access administrator password to enter the BIOS and can not remember it

may i have any help ? 

my product s / n : [edited]

[WAWood]

@hhnazmy 

I know we used to give out codes to bypass password issues, but sorry -- the Community Policies changed this March such that we are now PROHIBITED from assisting customers in bypassing Admin or BIOS passwords, or in resetting those passwords.

For assistance in this NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (650) 857-1501.

[hhnazmy]

I PARCHASED THIS PRODUCT FROM EGYPT AS A USED BRAND 

SO I DONT HAVE ANY OWNER SHIP OF THIS LABTOP 

[WAWood]

@hhnazmy 

Sorry, but as I already said, we are PROHIBITED from assisting you in recovering or resetting your password.

If you do some Internet searches, you may find stuff you can download that will help -- but we are unable to assist in that.