Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting . Or if you need technical support for your calculator visit: HP Calculators. .
New member
2 1 0 0
Message 1 of 2
Flag Post

allow a user to take ownership of the tpm

HP Recommended
Microsoft Windows XP

I have several NX9420 computers, I moved from one of his CPU to another computer, when I turned on the computer I got the following message
The following configuration change was requested to

this computer is trusted platform module (TPM):

Allow a user to take ownership of the TPM

At the edge of the screen was an option to press: F1 to Boot

Then the computer demanded insert a smart card.

1. I removed the hard disk

2. I took out the BIOS battery

Without success the computer fails to reach BIOS / Boot.


New member
2 1 0 0
Message 2 of 2
Flag Post
HP Recommended


Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation