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Locked

‎10-24-2023 01:24 AM

HP Recommended

I tried putting on my system one day and I saw a prompt power on password/ administrator password I tried various passwords that I know and then it shows disabled power with a code. So I tried the bios generator with the password it gave to me several but did not work now it’s saying authentication failed press the power button to shutdown, Is there any solution please?

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1 person had the same question
1 REPLY 1

‎10-24-2023 09:31 AM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

I work on behalf of HP
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