12-03-2019 10:20 AM
my laptop keep turning back on each time I turn it shut it down. It turns back on after 5 sec I shut it down. I cant off my shut down my laptop. I need help, it is a brand new laptop 4 days old.
12-05-2019 02:26 PM
@TJ110 Welcome to HP Community!
I understand that the computer restarts automatically after shutdown.
Please refer to the following link to troubleshoot the issue.
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