battery alert

[Lolitukas]

hi. every time i turn on my pc got message   HP battery alert 607,have try update bios, battery test done all ok  

[Alden4]

Hi @Lolitukas,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you're consistently receiving an HP Battery Alert 607 message despite updating the BIOS and passing battery tests, it could indicate a potential issue with the battery or the battery sensor circuitry on your HP computer. Here are some steps you can take to troubleshoot and potentially resolve the issue.

• Check Battery Health: Even if the battery test indicates that everything is okay, it's still worth checking the health of your battery. You can use third-party software or built-in diagnostic tools provided by HP to assess the battery's health.
• Reset BIOS to Defaults: Sometimes, BIOS settings can cause compatibility issues or incorrect readings. Try resetting the BIOS to its default settings and see if the issue persists.
• Inspect Battery Contacts: Make sure the battery contacts on both the battery and the laptop are clean and free from any corrosion or debris. Dirty contacts can sometimes cause false readings.
• Re-seat the Battery: Turn off the computer, remove the battery, and then re-insert it properly. Sometimes, re-seating the battery can resolve connection issues.
• Update Firmware and Drivers: Ensure that all firmware and drivers on your HP computer are up to date, including those related to battery management and power management.

By following these steps, you should be able to diagnose and potentially resolve the HP Battery Alert 607 message on your PC.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support