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- HP Community
- Notebooks
- Notebook Boot and Lockup
- bios got deleted and I need a recovery bios file

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05-14-2017 08:24 AM
Hello there. I have a HP pavilion dv3-2370ee and replaced the power button after that the bios got deleted and I can't flash the bios using the file on the HP site I think I need a bios recovery from another laptop like it so I can flash it but I can't find one . any body can help . thanks in advance .
05-15-2017 10:20 AM - edited 05-15-2017 10:22 AM
Hi @ibraibrahimof,
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I see from the post that you are having issues with the Bios got deleted and you need a bios recovery file for your HP notebook. Don't worry as I have a few steps to help you get through this concern,
In the meantime, please attempt the below steps:
Start with a hard reset to release any excessive static on the PC:
* If Windows is open, click Start and then Shutdown.
* If Windows is not open and the computer has power, press and hold the power button on the computer until the computer shuts off.
* With the power off, disconnect the power cord from the back of the computer.
* With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out.
* Reconnect the power cord and turn on the power.
Attempt to reset or recover the existing BIOS (if the recent update was interrupted): Click here
Recover the BIOS using a key press combination
Create a BIOS recovery flash drive
Suggest you to go with the second option, which says Create a Bios Recovery flash drive and check if that helps.
I hope this helps. Let me know if you need any further assistance.
Eagerly waiting for your response!
I hope you have a good day ahead,
And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.
Regards,
Jeet_Singh
I am an HP Employee
05-18-2017 12:54 PM
Hi @ibraibrahimof,
You are welcome.
I understand that you will try the steps later and get back to us.
Please follow the steps and let us know the results. I also appreciate your time and patience.
You have a good day ahead.
05-25-2017 11:39 AM
Hello and sorry for taking to long to reply . it seems that the steps above didn't work I asked the repair guy he told me that i need the original bios that came with the device , could u help me with that . thank you very much for your time and effort.