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HP Recommended
HP pavilion dv3-2370ee
Microsoft Windows 7 (64-bit)

Hello there. I have a HP pavilion dv3-2370ee and replaced the power button after that the bios got deleted and I can't flash the bios using the file on the HP site I think I need a bios recovery from another laptop like it so I can flash it but I can't find one . any body can help . thanks in advance .

 

4 REPLIES 4
HP Recommended

Hi @ibraibrahimof,

 

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

 

I see from the post that you are having issues with the Bios got deleted and you need a bios recovery file for your HP notebook. Don't worry as I have a few steps to help you get through this concern,

 

In the meantime, please attempt the below steps:

 

Start with a hard reset to release any excessive static on the PC:

* If Windows is open, click Start and then Shutdown.

* If Windows is not open and the computer has power, press and hold the power button on the computer until the computer shuts off.

* With the power off, disconnect the power cord from the back of the computer.

* With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out.

* Reconnect the power cord and turn on the power.

 

Attempt to reset or recover the existing BIOS (if the recent update was interrupted): Click here

 

Recover the BIOS using a key press combination

Create a BIOS recovery flash drive

 

Suggest you to go with the second option, which says Create a Bios Recovery flash drive and check if that helps.

 

I hope this helps. Let me know if you need any further assistance. 

 

Eagerly waiting for your response!

I hope you have a good day ahead,

And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

Regards,

 

Jeet_Singh
I am an HP Employee

HP Recommended

Thank you for helping friend. I will try the steps and let you know . hopefully it'll work

HP Recommended

Hi @ibraibrahimof,

You are welcome.

 

I understand that you will try the steps later and get back to us.

 

Please follow the steps and let us know the results. I also appreciate your time and patience.

 

You have a good day ahead.

Rainbow23 - HP Support.
HP Recommended

Hello and sorry for taking to long to reply . it seems that the steps above didn't work I asked the repair guy he told me that i need the original bios that came with the device , could u help me with that . thank you very much for your time and effort.

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