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‎12-22-2018 04:15 PM

HP Recommended
Product: elitebook 8570p
Operating System: Other

hi...

I have a problem unlocking the bios with a password. the password is from the previous owner but does not remember which one he set. I have FreeBSD installed and i want to change OS but reboot from dvd/usb not work without passwd..

please help me!

2 REPLIES 2

‎12-22-2018 04:23 PM

HP Recommended

Welcome to the HP Support Community @tranky

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note:

 

Do not try removing the RTC/BIOS battery.  As it will not remove the password, but it may reset the clock and as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC may cause it to fail.

 

REO

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‎12-22-2018 04:42 PM

HP Recommended

If i read eprom Is possible to view a hex zone tro rewritea passwd?

Willem or upa read It ...

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