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Student
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Member Since: ‎05-05-2016
Message 1 of 2 (163 Views)
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bios password forgot

[ Edited ]
Product Name: HP Elitebook 8470p
Operating System: Microsoft Windows 7 (64-bit)

Can I get the default password to the bios for. 

 

HP Elitebook 8470p

 

Serial: [Personal Information Removed]

 

Product: C3J53UP#ACB

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Re: bios password forgot

Hi,

 

Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

Regards,

 

DP-K

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Posts: 47,703
Member Since: ‎09-24-2010
Message 2 of 2 (146 Views)

Re: bios password forgot

Hi,

 

Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

Regards,

 

DP-K

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