02-03-2017 02:22 PM
Hello. Everything is working properly. This is not a complaint. Just need the help of professionals. The Notebook is equipped with APU A10 - 4600m. We have two GPU. AMD Radeon HD 7660G (integration), and AMD Radeon HD 7670M (discrete). We need access to the advanced BIOS settings. There is a need to turn off integrations GPU. It is necessary to operate only a discrete GPU. I'm not an overclocker. Guarantee is long over. Just want to use the GPU 7670M. When choosing a laptop, it 7670M GPU helped purchase. Configuring drivers in high-performance mode does not help. Many applications continue to run on the integration of the GPU. Please help disable HD 7660G.
02-04-2017 02:51 PM
Thank you for the update,
I appreciate your time and efforts,
The best thing to do is to Contact HP to get more assistance with the same,
I'm afraid we don't have any options to access the advanced BIOS settings as HP has locked it to ensure user's don't make unnecessary changes to the device, considering the device is already tested to its optimal performance.
Let me know how that pans out,
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
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