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‎02-22-2021 07:45 PM

HP Recommended
Product: elitebook840
Operating System: Microsoft Windows 10 (64-bit)

I have 2 hp elitebook lapto. One of them make black screen on startup and caps and scroll key blink 3 times.

It is suppose to be memory module error

 

I take my memory stick from one laptop to the other and the memory stick work fine.

 

What could be the issue?

 

Thank!

1 REPLY 1

‎02-23-2021 12:38 PM

HP Recommended

@pat000007 

The memory errors include not only the stick but also the motherboard slot.  So, if you've replaced the stick with a good one that you know works, then the motherboard is at fault -- and replacing those is both very difficult and very expensive.



I am a volunteer and I do not work for, nor represent, HP
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