blinitializelibrary failed 0xc00000bb

[ferreira123]

I’m trying to start my laptop and all I keep receiving is this message “blinitializelibrary failed 0xc00000bb”. I’ve tried looking up different videos to find answers but nothing is working

[Nal_NR]

Hi @ferreira123,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are having issues with the blinitializelibrary failed 0xc00000bb
 

The "blinitializelibrary failed 0xc00000bb" error typically indicates a problem with the boot process, possibly related to corrupted boot configuration files, BIOS settings, or hardware issues. Here are some steps you can follow to troubleshoot and resolve this issue:

1. Power Cycle the Laptop

A simple power cycle can sometimes resolve boot issues.

Turn off the Laptop:

• Press and hold the power button until the laptop turns off.

Unplug the Laptop:

• Disconnect the power adapter and remove any connected peripherals.

Wait for a Few Minutes:

• Wait for about 2-3 minutes to ensure all residual power is drained.

Plug in and Turn on the Laptop:

• Reconnect the power adapter and turn on the laptop.

2. Access BIOS/UEFI Settings

Check the BIOS/UEFI settings to ensure everything is configured correctly.

Enter BIOS/UEFI:

• Turn on the laptop and immediately start pressing the Esc or F10 key repeatedly until the BIOS/UEFI menu appears.

Reset BIOS to Default Settings:

• Navigate to the option that allows you to reset BIOS/UEFI settings to their defaults. This option is usually found under the Exit or Save & Exit tab.

Save and Exit:

• Save the changes and exit the BIOS/UEFI settings.

3. Check Boot Order

Ensure the boot order is correctly set to boot from the primary hard drive.

Enter BIOS/UEFI:

• Access the BIOS/UEFI settings again by pressing Esc or F10 repeatedly at startup.

Navigate to Boot Options:

• Find the Boot or Boot Order section in the BIOS/UEFI settings.

Set Primary Hard Drive as First Boot Device:

• Ensure that the primary hard drive is set as the first boot device.

Save and Exit:

• Save the changes and exit the BIOS/UEFI settings.

Kindly find the next set of steps in the next post.

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

[Nal_NR]

Hi @ferreira123,

Please find the next set of steps below.

4. Run Automatic Repair

Use a Windows installation media to run Automatic Repair.

Create Windows Installation Media:

• Use another computer to download the Windows 10 or 11 ISO file and create a bootable USB drive using the Microsoft Media Creation Tool or Windows 11 Media Creation Tool.

Boot from USB Drive:

• Insert the bootable USB drive into your laptop and turn it on.
• Press Esc or F9 repeatedly to access the boot menu, and select the USB drive to boot from it.

Select Repair Your Computer:

• When the Windows Setup screen appears, select Repair your computer.

Troubleshoot and Automatic Repair:

• Go to Troubleshoot > Advanced options > Startup Repair.
• Follow the on-screen instructions to complete the automatic repair process.

5. Rebuild Boot Configuration Data (BCD)

Use Command Prompt to rebuild the BCD.

Boot from USB Drive:

• Boot from the Windows installation media as described above.

Select Repair Your Computer:

• When the Windows Setup screen appears, select Repair your computer.

Open Command Prompt:

• Go to Troubleshoot > Advanced options > Command Prompt.

Run BCD Repair Commands:

In the Command Prompt, enter the following commands one by one, pressing Enter after each:

Restart the Laptop:

• After running the commands, close the Command Prompt and restart your laptop.

If none of the above steps work, it may be a hardware issue that requires service. Contact phone support.

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.