Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

boot device not found error

id- 7NY46PA#acj
Microsoft Windows 10 (64-bit)

i purchased a new laptop but 2nd day there is an error displaying "boot device not found".after diagnostic there is hard drive DST check FAILED.ON CALLINF CUSTOMER CARE he is asking for PASS CODE...but i have no any idea about that..plz help, i had not expected this problem for new product id is-7NY46PA#ACJ,

if possible plz visit engineer to my add. , or call me for assistant mob no. [Personal Information Removed]

Level 15
Level 15
19,389 19,329 1,800 4,279
Message 2 of 2
Flag Post
HP Recommended

boot device not found error


You're on the HP Community forums and we neither provide onsite assistance nor do we call folks.


For such assistance, you would have to contact HP Customer Support directly ...


If you live in the US or Canada, contact information is on this page:

If you live elsewhere, contact information is on this page:

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

Good Luck

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation