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‎02-17-2026 07:30 AM

HP Recommended

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1 REPLY 1

‎02-19-2026 03:38 AM

HP Recommended

Hi @agenn_092002,
 
Welcome to the HP Support Community!

Thanks for reaching out!


Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

 

  • Did you recently install any updates, new hardware, or make changes to BIOS/UEFI settings?

Here are a few initial troubleshooting steps you can try:

 

  • Power cycle your PC: Shut it down completely, disconnect the power cable , wait a minute, then reconnect and power on.
  • Check boot order in BIOS/UEFI: Restart your computer, press the BIOS key (often F10, Esc, or Del depending on your HP model), and confirm that your hard drive/SSD is listed as the first boot device.
  • Run HP Hardware Diagnostics: On startup, press F2 to access diagnostics and run a test on the hard drive.

I hope this helps.


I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

 

Take care and have an amazing day ahead! 

Best regards,

Deep_World

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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