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tmckneel
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Message 1 of 2
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boot device not found

HP Recommended
Microsoft Windows 10 (32-bit)

black screen with blue label that says boot device not found

1 REPLY 1
TheOldMan
Level 15
Level 15
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Message 2 of 2
Flag Post
HP Recommended

That could mean the hard drive has failed.  Run the Diagnostics routine to see if the drive passes.

To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results.


I'm not an HP employee.
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