boot loop

[DamRam]

I’ve tried mostly everything, the automatic repair has failed saying just to shut it down. I the. tried resetting my pc completely on the troubleshooting option but will not let me. I also tried start up repair the start up options there seems to be nothing i can do.

[Raj_05]

Hi @DamRam,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're dealing with a frustrating boot loop issue. Here are some steps you can try to resolve it.

Power Cycle Your Laptop

• Turn off your laptop completely.
• Unplug the power adapter and remove the battery if it's removable.
• Hold down the power button for about 15-30 seconds.
• Reconnect the power adapter (and battery if removed) and try turning on the laptop again.

Access Safe Mode

• Turn off your laptop.
• Turn it on and as soon as you see the HP logo, repeatedly press the F8 or Shift + F8 key.
• Select Safe Mode from the list of options. If you can get into Safe Mode, you might be able to troubleshoot further or perform a system restore.

Use Windows Recovery Environment

• Turn off your laptop.
• Turn it on and as soon as the HP logo appears, hold down the Power button to force a shutdown.
• Repeat this process 2-3 times until you see the Windows Recovery Environment.
• Once in the recovery environment, you can try Startup Repair or System Restore.

Check for Hardware Issues

• Sometimes boot loops can be caused by hardware issues like faulty RAM or a failing hard drive. If you're comfortable, you can try reseating the RAM and checking the connections inside your laptop.

Create a Bootable USB Drive

• If none of the above steps work, you might need to create a bootable USB drive with Windows installation media. You can do this using another working computer:
  • Download the Windows installation tool from Microsoft's website.
  • Create a bootable USB drive following the instructions provided.
  • Boot your laptop from the USB drive by changing the boot order in the BIOS/UEFI settings (usually by pressing F2, F10, F12, or Esc during startup).

Perform a Clean Install

• If you can boot from the USB drive, you may need to perform a clean install of Windows. This will erase all data on your laptop, so it's a last resort if you can't recover any data.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support