boot problem with ubuntu on HP PAVILION cx0012nl

[sawcom]

Hello everyone

Before entering this forum, I tried to find a solution to my problem in different ways, but without result. I came here to ask my problem, I hope to find someone to help me solve it

I bought a HP PAVILION cx0012nl computer and tried to install UBUNTU on it. I burned the Ubuntu ISO disk to USB via a Rufus program and tried to run the device via USB.

It worked, but the problem is when I run the Ubuntu desktop, I can not work and I try to open a file or anything on the computer, but it does not move .

[WAWood · Accepted solution]

@sawcom 

I'm sorry, but we here are not equipped to provide detailed Linux support.

HP only warranties their PCs for usage with the OS that comes preinstalled. IF you replace that with Linux, or add a Linux OS, then you assume full responsibility for maintaining that -- as HP provides Linux assistance only on Redhat and then only to commercial customers.

The primary "challenge" to using Linux on any HP PC is the availability of Linux drivers. Any hardware that does not work will then range from simple (if there are Linux drivers available) to impossible (if there are NO Linux drivers available) to fix.

Since HP does not provide Linux drivers, your best bet for Linux support is to contact the support forum for the Linux distro you are using -- in this case, the Ubuntu Forums: http://ubuntuforums.org/

Folks on Linux support forums have experience using a variety of machines with Linux and know a lot about driver and installation issues. You will be able to get sound and detailed help there.

Good Luck

[sawcom]

thak you so much