• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
hp pavilion 15-bc502nl
Microsoft Windows 10 (64-bit)

I have a hp notebook pc 15-bc502nl with ssd500gb m2 ami bios f13 operating system installed windows 10.
later i added a 500gb sata ssd as second disk (the operating system installed on the first disk sees it and we can use it) but i can't install w 10 on it.
however the problem is this: the second disk is not present in the boot options (f9).
(I point out that I also have a pc hpenvy 17-r102nl ami bios f52 with m2 + ssd and I can boot from the second disk)
how can i solve? Thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@lascandonis

 

I reviewed your post and I understand that you are facing issues booting from the second drive.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Do you have an operating system on the second hard drive?

Is the second hard drive detected in the BIOS?

 

Meanwhile, I recommend you unplug the primary hard drive and then boot the computer from the second hard drive and in case if you do not have an operating system on the hard drive install it, and once Windows is up and running connect the primary hard drive and check if this resolves the issue.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@lascandonis

 

I reviewed your post and I understand that you are facing issues booting from the second drive.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Do you have an operating system on the second hard drive?

Is the second hard drive detected in the BIOS?

 

Meanwhile, I recommend you unplug the primary hard drive and then boot the computer from the second hard drive and in case if you do not have an operating system on the hard drive install it, and once Windows is up and running connect the primary hard drive and check if this resolves the issue.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.