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lascandonis
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booting from second disk

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hp pavilion 15-bc502nl
Microsoft Windows 10 (64-bit)

I have a hp notebook pc 15-bc502nl with ssd500gb m2 ami bios f13 operating system installed windows 10.
later i added a 500gb sata ssd as second disk (the operating system installed on the first disk sees it and we can use it) but i can't install w 10 on it.
however the problem is this: the second disk is not present in the boot options (f9).
(I point out that I also have a pc hpenvy 17-r102nl ami bios f52 with m2 + ssd and I can boot from the second disk)
how can i solve? Thanks in advance

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Accepted Solutions
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@lascandonis

 

I reviewed your post and I understand that you are facing issues booting from the second drive.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Do you have an operating system on the second hard drive?

Is the second hard drive detected in the BIOS?

 

Meanwhile, I recommend you unplug the primary hard drive and then boot the computer from the second hard drive and in case if you do not have an operating system on the hard drive install it, and once Windows is up and running connect the primary hard drive and check if this resolves the issue.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

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1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,953 2,591
Message 2 of 2
Flag Post
HP Recommended

@lascandonis

 

I reviewed your post and I understand that you are facing issues booting from the second drive.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Do you have an operating system on the second hard drive?

Is the second hard drive detected in the BIOS?

 

Meanwhile, I recommend you unplug the primary hard drive and then boot the computer from the second hard drive and in case if you do not have an operating system on the hard drive install it, and once Windows is up and running connect the primary hard drive and check if this resolves the issue.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

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