can't boot from a second drive

[MOHAMMAD_RASIM]

Hi,

I've replaced my laptop's hard disk with an SSD and used a DVD caddy to install my HDD( so the internal disk is SSD and the DVD is replaced with HDD though a caddy)

but the problem is that each time I turn on the system the laptop boots from the HDD and not the SSD, I get a black screen since the HDD has no boot sector and it tries to boot from it never the less.

to boot from the SSD I have to inturrept the boot and go to the boot manager and select the second drive

Now I wanted the laptop to automatically boot from the second drive( the SSD) so I went to the bios settings to change the boot order but the problem is that the bios doesn't see two drives instead i get DVD and HDD and even if i have HDD (which i assumed means the internal sata connector that's connected to the ssd) before the DVD (which now has the HDD through caddy) the laptop still tries to boot from the HDD in the DVD connector.

Is this a bug in the bios ? how can I solve it ?

Regards

[Echo_Lake]

@MOHAMMAD_RASIM

Thank you for posting on the HP Support Community.

I understand you are in need of support, As you've performed relevant troubleshooting steps and the issue persists, I would request you to contact our Support and our Support Engineers should be able to check the available service options for your laptop.

HP Support can be reached by clicking on the following link:

• Click on this link – www.hp.com/contacthp/
• Select the product type.
• Enter the serial number of your device or select let HP detect your product option.
• Select the country from the drop-down.
• You should see the HP support number or Chat option listed

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[MOHAMMAD_RASIM]

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@Echo_Lake wrote:

@MOHAMMAD_RASIM

Thank you for posting on the HP Support Community.

I understand you are in need of support, As you've performed relevant troubleshooting steps and the issue persists, I would request you to contact our Support and our Support Engineers should be able to check the available service options for your laptop.

HP Support can be reached by clicking on the following link:

• Click on this link – www.hp.com/contacthp/
• Select the product type.
• Enter the serial number of your device or select let HP detect your product option.
• Select the country from the drop-down.
• You should see the HP support number or Chat option listed

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

---

I couldn't find my country in the drop-down list, that's why I asked here for community support

[Echo_Lake]

@MOHAMMAD_RASIM
Thank you for posting back. 

I understand the difficulty with the problem. Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• Could you please let me know your country/state?

Keep me posted for further assistance.

[MOHAMMAD_RASIM]

My country is Iraq

[Echo_Lake]

@MOHAMMAD_RASIM

Let's try this link: https://www8.hp.com/emea_middle_east/en/contact-hp/phone-assist.html

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[MOHAMMAD_RASIM]

I followed the link and entered my serial number and it says my warranty is expired

[Echo_Lake]

@MOHAMMAD_RASIM

My support service is limited. Hence, I would recommend please choose one of the "out of warranty options" from the support site.