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‎03-08-2023 09:13 AM

HP Recommended

I HAVE AN HP PAVILION 15 WHEN I TRY TO RUN DIAGNOSTICS IN MY LAPTOP IT WONT RUN FOR SOME REASON......IT SHOWS  "INTITIALIZING DIAGNOSTICS"AND IT REMAINS THE SAME FOREVER......BATTERY CONSUMPTION DURING THIS TIME IS VAST......ITS BEEN ONLY 2 MONTH SINCE I BOUGHT MY LAPTOP......PLEASE GIVE AN SOLUTION

 

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1 REPLY 1

‎03-10-2023 11:52 PM

HP Recommended

Hi @Dhyanesh87 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issues with battery.

 

Please calibrate the battery by following steps under this video link.

 

Kindly click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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