• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
HP Recommended
hp notebook omen j9k31ua#aba
Microsoft Windows 10 (64-bit)

I need help  getting into my bios cant cause admin cant remember the password any way to reset it or by pass it need to install my vmbox

 

2 REPLIES 2
HP Recommended

@Iceman956 

I wish we could help you, but sorry, due to changes in Community policy, we are no longer able to provide any assistance with password reset or recovery issues.

In addition, according to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.
Goto this page https://support.hp.com/us-en/contact-hp



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Hi im having the same essus but i made a bootable usb and loaded the bios update. I just did it i'm about to try it.

here is the file name sp85273.exe BUT it has to be for the EXACT system  if not you can create a nightmare.

I'm having issues with my HP STREAM X360. 

 

Here is where i got the bios update. REmember You have to put the systems SN:   and the PN: the one that needs the bios.

https://support.hp.com/us-en/drivers/selfservice/hp-stream-x360-11-p000-convertible-pc/7439377/model...

 

Hit me up if you have any questions.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.