computer stucks forever on hp bios update initializing window

[beldelbel]

HP Recommended Solution:
 HP Notebook PCs - Recovering the BIOS (Basic Input Output System)

when i start my computer it shutdown immediatly with a short beep then it starts by itselef and and caps lock glances 2 times and then a hp bios update starts and stacks forever on initializing..... as mentioned in the picture.

hint:this issue started 1 dday ago when i sart my computer  as usual it entered in hp bios update but it did not feezes on initializing the process of updating started but it ends with a message of building image failure and then the computer restarted by itself and renterd the bios update to lead to a failure and so on, so i build a recoverable usb apparantly with a wrong bios version to update my bios  from this point the bios update begin on stucking on the initializing phase not going through the update and failure cycle.i tried to flash the bios with the correct version  but nothing happened

[Echo_Lake]

@beldelbel
Thank you for posting on the HP Support Community.

I have a few troubleshooting steps we could try to fix the issue:  

• Unplug everything, including power and all other externally connected components
• Press and hold down the power button for 30sec.
• Release the power button and restart the computer in the normal way 

Keep me posted for further assistance.

[beldelbel]

i tried it but still same behavior when i press the power button it starts for 1 second and shut down with a beep then it started by itself the caps lock glanced 2 times and the hp bios update intializing starts and it freezes there 

[Echo_Lake]

@beldelbel
This sounds like BIOS file is corrupted, In order to fix this issue, you need to download a BIOS software driver using another computer and then flash the system.

1. Insert a blank USB flash drive into an available port on the second computer.

2. Go to HP Software & Driver Downloads and enter the product number of the original computer.

   NOTE: If you upgraded the original computer to a new Windows version, in the Selected operating system pane, click Change, select the original operating system that came with your computer, and then click Change.

3. Click BIOS, and then review the details of the latest available version or the specific version recommended for the recovery. Confirm it is the correct BIOS update before proceeding.

4. Click Download, and then click Run.

5. In the InstallShield Wizard window, click Next.

   

6. Select I accept the terms in the license agreement, and then click Next.

7. Choose to remove or keep the files after the recovery, and then click Next to open the HP BIOS Update and Recovery window.

8. Select Create Recovery USB flash drive, and then click Next.

   

9. Select your USB flash drive, and then click Next to copy the BIOS file to the drive.

10. When 'The recovery flash drive was created successfully' displays, click Finish.

11. Remove the flash drive from the computer. Click here to watch the Video and also Click here watch video on how to Install the BIOS recovery file.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[beldelbel]

i already tried that but it didnt help same situation

[Echo_Lake]

@beldelbel
Apologize for the inconvenience caused,
This sounds like a corrupted recovery media file causing the issue.  

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.