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voviecane
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Message 1 of 2
109
Flag Post

computer wouldn't boot and try reloading windows but cannot fine drives said it needs drivers

‎12-06-2020 06:11 PM

HP Recommended
Product: hp sceptre x360 convertible 14-eaoxxx 1h9moua#aba
Operating System: Microsoft Windows 10 (64-bit)

hp sceptre x360 convertible 14-eaoxxx 1h9moua#aba . Computer wouldnt boot afer update  and tried to reinstall windows and it states that there no drives , load drivers . So is there anyway to remedy this computer wont boot so i cant retrieve mey own.

1 REPLY 1
WAWood
Level 16
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Message 2 of 2
Flag Post

‎12-07-2020 09:59 AM

HP Recommended

@voviecane 

I'm unclear from your comments about what your goal is here.

 

You appear to want to reinstall Windows but then, you make comments about recovering -- presumably files on the PC.  If you reinstall Windows, you will erase those files.

 

So, what is your real goal here?



I am a volunteer and I do not work for, nor represent, HP
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