current diaghostics uefi

[hasti1389]

Hello, a few days ago I got a warning that the diagnostics uefi was not updated. I logged out several times. Windows started up and I updated from the site. A few days later I received the same warning and Windows won't start up. I'm from Iran. I need the system to start up in order to update again. What should I do? Thank you for your help.

[BeemerBiker]

I think you have two problems:  You cannot boot into windows and you have an old UEFI diagnostic.

1 - uefi

HP releases newer UEFI diagnostics periodically.
When you select F2 during boot you are requesting UEFI diagnostics.
There is an updated diagnostics package Click Here
Look for the phrase 'issues outside the OS',
Expand the '+' symbol and click the DOWNLOAD button.
The version of the UEFI diagnostics is shown at the left of that DOWNLOAD button.
When you press F2 to run diagnostics please ensure the version is the new one.

This can be installed from a USB flash drive if necessary.

2 - boot into windows

Press F10 and go into the BIOS setup and press F9 or the key that sets the BIOS default. Check that the date and time are correct. Ensure that secure boot is enabled, then press F10 and be sure to save when exiting the bios setup.

Does your PC boot? If not, you need to get into Windows safe mode and find the problem.


First read this article about safe mode. Skip down to 'Enter safe mode from outside windows. If F11 does not get you into system recovery then try turning the power on and off three or more times in a row.

Try that Startup Repair shown just above.

If that does not work then go for a Restore Point.

This video describes how to use a restore point. Ignore that it shows windows working. Clicking on System Restore will bring up the list of restore points similar to what is in the below video.
https://www.youtube.com/watch?v=sixGAIiPTlE

See if you have cloud recovery

https://d34z73bbtpzgej.cloudfront.net/