default bios admin password

[cicakrowo69]

i want to update my bios however when I attempt to run update the system asks for bios administer password.... I have no clue what the default oem password would be?

i tried just doing it with my bios access password, but no luck... the system wont  accept it, and just asks for the bios admin password again.

please advise.

iPS- I purchased the laptop from a pawn shop so no owners manual or other helpful booklets were included with my purchase.... so any feedback would be greatly appreciated!

[DavidPK · Accepted solution]

Hi,

You will need to Contact HP Business support - they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

You can contact HP Business Support in your country via

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

or

https://support.hp.com/us-en/contact-hp

Just to note, don't try removing the rtc battery.  It won't remove the password, but it will reset the clock - as smc files are time coded, a large disparity between the system clock and the time encoded in the smc will cause it to fail.

Regards,

DP-K

[cicakrowo69]

thanks for suggestion ... what should i say to ask for smc file?

I've tried removing rtc battery, is it okay?

[DavidPK]

You're welcome

I'd use the first link in my previous post and get a telephone number so you can contact HP directly - you need to ask for a smc file to remove the bios admin password.  The sort of information they will require is the uuid, serial number etc ( this can usually be found by tapping F1 at boot ), but they will be able to explain what you need to do.  I would mention that you have tried removing the rtc battery.

Regards,

DP-K

[cicakrowo69]

thanks.

tomorrow I will try to contact hp service, hopefully my password can be lost