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- Re: elitebook 1040 g1 will not start - power and caps lock f...
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04-17-2020 04:41 PM
laptop will not start.
Power and caps lock buttons keep flashing (white) when ac power connected even after 8 hours.....cannot find in manuals or online what this flashing is meant to indicate beyond i have a fault.
With no AC power unit does nothing.
Battery is just over 2 years old and was working fine....getting up to 6 hours use.
No new hardware or software.
no docking station.
Have done all the reset functions below with no success:-
- removing ac power
- pressing the power button only for long periods of time
- pressing power button for 30 secs, 60secs, 120secs etc
- pressing both power and mute buttons
- opening up unit and disconnecting battery for long periods of time
- disconnecting both the main battery and the CMOS battery for long periods
- pressing windows button and B (or V)
any other further recommendations?
any idea what the flashing power and caps locks buttons mean?
have seen numerous previuos posts with the exact same issue but NEVER a solution.
Solved! Go to Solution.
Accepted Solutions
04-17-2020 08:10 PM
PROBLEM FIXED.......nothing too technical, just used a toothpick.
the power supply cable connector to the laptop has a central pin inside it's round socket. this pin was bent and therefore not making proper connection with the laptop. once the pin was straightened using a toothpick, socket plugged easily into laptop and everything works again. Obviously a design problem with the power supply socket having such a small flimsy central pin....no wonder so many other people were experiencing the same problem.....and yet despite so many problem listings over the years, never a true solution.
04-17-2020 08:10 PM
PROBLEM FIXED.......nothing too technical, just used a toothpick.
the power supply cable connector to the laptop has a central pin inside it's round socket. this pin was bent and therefore not making proper connection with the laptop. once the pin was straightened using a toothpick, socket plugged easily into laptop and everything works again. Obviously a design problem with the power supply socket having such a small flimsy central pin....no wonder so many other people were experiencing the same problem.....and yet despite so many problem listings over the years, never a true solution.
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