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HP Recommended
elitebook 8460p
Microsoft Windows 10 (64-bit)

My elitebook 8460p refuses to boot from a USB thumb drive.  I've messed with the boot order, legacy boot option etc but no luck.  Possibly I need a bios upgrade.  Existing bios is ver F.03 but that might just be a red herring.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @OldCyberian

 

Welcome to the HP Support forum. Let's skip the BIOS update for now and try other things first.

 

 

Please, read the official HP article about such issues you experience >> http://support.hp.com/us-en/document/c03736054

Article talks about CD/DVD but it is the same with USB devices. Artcile is applicable for devices with Windows 8/10 and Secure Boot/UEFI.

 

Something else that is not mentioned in the article - ensure your USB device is really bootable, the image stored there is not corrupted. If possible - redownload it and re-write it on the thumbdrive:

 

How to create bootable ISO on USB device >> http://www.ubuntu.com/download/desktop/create-a-usb-stick-on-windows

 

 

When ready with the USB drive:

 

* Ensure Secure Boot is disabled.

* Ensure Legacy mode is enabled.

* Save the UEFI/BIOS changes.

Details>> http://support.hp.com/us-en/document/c03653226

 

Eventually, please, shutdown the computer using the power button.

Insert the USB thumdrive prepared previously

Power  on the PC.

As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap).

This should open a HP Startup Menu which may look similar to this one

 

Choose F9 to open Boot options. Select the thumb drive as boot option.

 

Follow the on-screen instructions to boot from this device/ install the OS / do your work / etc... 🙂

 

 

Hope this helps. Let me know if you face difficulties.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

View solution in original post

3 REPLIES 3
HP Recommended

Hello @OldCyberian

 

Welcome to the HP Support forum. Let's skip the BIOS update for now and try other things first.

 

 

Please, read the official HP article about such issues you experience >> http://support.hp.com/us-en/document/c03736054

Article talks about CD/DVD but it is the same with USB devices. Artcile is applicable for devices with Windows 8/10 and Secure Boot/UEFI.

 

Something else that is not mentioned in the article - ensure your USB device is really bootable, the image stored there is not corrupted. If possible - redownload it and re-write it on the thumbdrive:

 

How to create bootable ISO on USB device >> http://www.ubuntu.com/download/desktop/create-a-usb-stick-on-windows

 

 

When ready with the USB drive:

 

* Ensure Secure Boot is disabled.

* Ensure Legacy mode is enabled.

* Save the UEFI/BIOS changes.

Details>> http://support.hp.com/us-en/document/c03653226

 

Eventually, please, shutdown the computer using the power button.

Insert the USB thumdrive prepared previously

Power  on the PC.

As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap).

This should open a HP Startup Menu which may look similar to this one

 

Choose F9 to open Boot options. Select the thumb drive as boot option.

 

Follow the on-screen instructions to boot from this device/ install the OS / do your work / etc... 🙂

 

 

Hope this helps. Let me know if you face difficulties.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Recommended

Thanks!!  My BIOS prompts/screens were quite different from the examples.  I never did see a direct reference to secure boot but one of the options seemed to turn it off.  I also discovered that not all USB drives are capable of booting (or so it seemes).

HP Recommended

In my elitebook 8440p there is no Secure boot option (Bios 68CCU Ver.F.60). How can I turn it off? Moreover there are no any visible devise in boot order option.

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