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- HP Community
- Notebooks
- Notebook Boot and Lockup
- enter administrator password or power on password and after ...

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05-10-2018 11:43 AM
my hp 255 G6 notebook Is asking for administrator password or power on password, please help me cause i need my laptop urgently for use. and after 3times of trying it, it dispay system disabled and writes this ( i 65851992). Thank you very much. please it urgent.
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Accepted Solutions
05-10-2018 11:45 AM
Hi,
Enter 52444733
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-10-2018 11:45 AM
Hi,
Enter 52444733
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-10-2018 01:21 PM
Thank you, it worked but displayed Press Esc to abort hard disk security. And a blue screen that also displayed Hard disk security and in the box SATA port 0 and some number, then writes Lock. when i tried to press Esc, it display no bootable disk. please, i dont want to lose my file. Urgent and thank you for the first answer.
05-10-2018 01:28 PM
Hi,
You're welcome
Regarding what sound like a subsequent drivelock security issue, my best advice would be to speak directly to HP Business Support regarding this - you can contact HP Business Support in your country via
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
or
https://support.hp.com/us-en/contact-hp
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP