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‎09-23-2020 09:47 AM

HP Recommended
Product: hp pavillion dv6-6130us
Operating System: Microsoft Windows 7 (32-bit)

I haven't used this laptop for sometime now.  Opened it up and turned it on to get this message in a blue box.  Enter Administrator password or power on password.  I have no idea what the password is anymore.  The error code I receive is 51313821.  Can anyone assist please?

1 REPLY 1

‎09-23-2020 09:55 AM

HP Recommended

@Abart5 
Hello,

Unfortunately, the HP support community does not allow us to help you with your BIOS password.  The only solution is to contact HP and, if necessary, contact them several times to complete your case.

Rules of Participation No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

I recommend that you get on Contact HP from your country or region.

The only solution HP will propose is to replace the system board to solve the BIOS password problem requested at computer startup.
For more information, please go to Forgotten or Lost BIOS Password.

Please do not hesitate to contact us in case of need.

Best regards,:Wink:



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