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- HP Community
- Notebooks
- Notebook Boot and Lockup
- envy m6-1125dx doesn't boot after updating BIOS

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01-01-2019 12:27 PM
Hello,
I have an envy m6-1125dx that I ran the HP Support Assistant on to upgrade the drivers. I downloaded and installed them down the list and after I installed the BIOS update the computer restarted but will not turn on. The only thing that happens is the power button light illuminates, the caps lock white light blinks 5 times and repeats, and the F12 amber light is constantly illuminated. Nothing else happens in regard to a boot sequence. I am not able to access the BIOS or boot menu. Any help would be appreciated. This is my personal pc and it is currently bricked.
01-02-2019 04:14 PM
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
I see that the computer is not booting up after updating the bios version, I appreciate your efforts to try and resolve the issue.
Firstly, let's perform system hard reset:
Removable Battery:
1) Shutdown the computer.
2) Unplug all the Adapter and peripherals connected.
3) Remove the Battery.
4) Press and hold down the power button for 15 to 20 seconds.
5) Plug-in the Adapter and put the Battery back into the computer.
6) Try to turn on the computer.
Hope this helps! Keep me posted for further assistance.
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Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,
Thank you for posting in the HP Support Forum. Have a great day!
ECHO_LAKE
I am an HP Employee
01-02-2019 05:45 PM
Hello,
Thank you for the suggestion but trying that did not work. I am still seeing the caps lock light blink 5 times while nothing else happens with the computer. Is there any way to downgrade the BIOS to a previous version without the computer booting?
01-03-2019 08:28 PM
Thank you for posting back.
I appreciate your efforts to try and resolve the issue. And to help you out, I'm sending out a Private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Forums profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
ECHO_LAKE
I am an HP Employee