error message: unknown software exception 0xe434352

[B_BERTR]

After each restart, I receive an error message: The exception unknown software exception (0xe434352) 

[Kuroi_Kenshi]

Hi @B_BERTR,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding !  

We're thrilled to have the opportunity to assist you and provide a solution.

Try these following steps:

Restart in Safe Mode

1. Hold Shift and click Restart from the Start menu.
2. Select Troubleshoot → Advanced options → Startup Settings.
3. Click Restart and select Safe Mode.
4. Check if the error appears in Safe Mode.

Update Windows & Drivers

1. Open Settings → Windows Update.
2. Click Check for updates and install any updates.
3. Open Device Manager (Win + X → Device Manager).
4. Expand Display adapters and right-click your graphics driver.
5. Click Update driver → Search automatically.

Run System File Checker

1. Search Command Prompt, right-click, and Run as Administrator.
2. Type: sfc /scannow
3. Press Enter and wait for it to complete.
4. Restart your laptop and check if the error is gone.

Perform a Clean Boot

1. Press Win + R, type msconfig, and press Enter.
2. Go to the Services tab, check Hide all Microsoft services and click Disable all.
3. Go to the Startup tab and click Open Task Manager.
4. Disable all Startup items and restart your laptop.

Let me know if the error still appears! 😊

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,