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11-18-2016 07:25 PM
I am trying to install the latest veresion of bios form HP assistant to my probook 450 g1. After the successfull download it gets extracted but when executing it gives the error as mentioned in the subject above. I tried to make the windows installer as automatic in the services but then also problem persist. please help me resolve this issue. thank you.
01-08-2017 09:23 AM
Hi, Karnal. I got the same error on the exact same computer running the same OS: 64-bit Windows 7 Professional. Here is the solution.
You can check the BIOS version by pressing fn+esc while the computer is running. You can do this before and after the procedure to verify that the update occurred. (This will also tell you the computer's serial number and some additional information.)
Make sure that the computer is plugged in, i.e., on external power, before you begin! 8-[]
BACKGROUND: I presume (from the messages that you're getting) that you've already updated the HP Support Assistant to its latest release, but if not, do that first. Search the HP download site for it. In my case it updated the Support Assistant to release 8.3.50.9, and it also updated something called the HP Framework. NOTE: whenever I run the Support Assistant, I do it by right-clicking on it and selecting Run as administrator.
PROBLEM: The reason the BIOS installer throws "Unable to execute the specified command line!" is that the careless dolt(s) who put the package together neglected to ensure that the executable that that batch file is trying to call is in the %PATH%.
SOLUTION: In my case the Support Assistant got far enough to unpack the BIOS update stuff into a directory named C:\SWSETUP\SP77794 ...so here is what I did:
- In Windows explorer, I went into directory C:\SWSETUP\SP77794
- There is a one-line batch file named Update.bat whose only line is: @Start HPBIOSUPDREC.exe
- Locate the file that that batch file is trying to launch, in this case HPBIOSUPDREC.exe; it should be in that same directory. (NOTE: Since I am on the 64-bit OS, I was tempted to run HPBIOSUPDREC64.exe instead, but I went with the one that the installer was going to run. I don't think it matters. I suspect that either installs the same BIOS update.)
- Right-click on that *.exe file and select Run as administrator. Give it plenty of time to run.
I am now on: System BIOS 01.41 - 09/29/2016
Finally, launch Support Assistant again and delete the message about the BIOS update.