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‎06-29-2020 12:06 AM - last edited on ‎06-29-2020 08:00 AM by Retired

HP Recommended
Product: HP 15-ay513tu Notebook Silver 15.6"
Operating System: Microsoft Windows 10 (64-bit)

Serial#[Personal Information Removed]

MODEL#:15-ay513TU

 

On start up the machine asks for Bios Administrator Password or Power on Password?????

I have never created either of those ever on the Laptop, it was a open laptop since I bought it....

1 REPLY 1

‎06-29-2020 08:02 AM

HP Recommended

Hi, @ddmax ! Thank you for visiting the HP Support Community! 🙂

 

According to the Community's Rules of Participation:  

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.  

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.  

 

Regards,  

 

BiancaS.

I work on behalf of HP.
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