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‎04-09-2018 01:05 AM

HP Recommended
Product: envy dv6
Operating System: Microsoft Windows 8 (64-bit)

hello im new here. im trying to figure out how come in the F9 boot menu my disc drive with a os disk in it, is not listed but in bios i have set cd drive to first start up.  the hdd crashed and wont boot so im trying to boot from a cd but it spins the disk but doesnt boot from it. i have went in to dignostics and the hdd fails every time but the cd drive passes every time so i would think it would boot from a disk. thanks for any help.

 

ps i have tried F11 recovery and it does nothing 

1 REPLY 1

‎04-09-2018 03:18 AM

HP Recommended

Please provide a complete product name or product number.

 

dv6 covers many notebooks and is not a specific enough description.

 

How many years have you had your notebook?

 

I suspect a dv6 notebook would be five years+.


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