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‎12-08-2024 07:12 AM

HP Recommended

HP EliteBook 8440p Notebook PC

Hi, the fingerprint reader gradually doesn't recognise my fingerprints.  It's an old machine now, I set the fingerprints about 15 years ago and I have got and my fingers more creased and wrinkly.  I have tried to manage my fingerprints, but in order to gain access to that I have to get it to recognise my fingerprints.  Although I can access the laptop via the fingerprint reader after a lot of tries sometimes, I cannot get the fingerprint manager to recognise me.  I can access the computer with the password but can't find any way to access the fingerprint manager with my password.

 

Catch 22 ??? or is there a way around it ?

 

Thanks Sarge

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