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Yb39
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floor model with admin password and can't reinstall windows

‎06-24-2019 08:31 AM - edited ‎06-24-2019 08:35 AM

Product: HP Pavilion Power MODEL-15-cb077cl
Operating System: Other

My hp's hdd recent died and i had bought it from sams club as a floor model and i wanted to reinstall windows 10 on a usb flash drive and can't boot from it of the admin password.   After 3 failed attempts i get system disabled [i 75812161]

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HP Recommended

floor model with admin password and can't reinstall windows

‎06-24-2019 08:38 AM

@Yb39

 

Thank you for using HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
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