forgot Power on password for HP 510

[malibongwe]

Hi 

I have set power on password for my Lap top HP 510 , before I went to exams now I have totally forgot it please I need help on how can I remove the power on password.

Thank you

[REO51ST]

Welcome to the HP Support Community @malibongwe

When asked for the password just hit enter 3 times.

Post any code if you receive one???

REO

[malibongwe]

I have not received any Code yet . I have tried to insert passwords i might Have used its not giving me any Sign except 

[malibongwe]

this is the only thing i get

 Please Help Sir

[REO51ST · Accepted solution]

@malibongwe

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

When talking to the HP rep ask them to escalate your service request.

Just to note:

Do not try removing the RTC battery.  It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC will cause it to fail.

REO