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- HP Community
- Notebooks
- Notebook Boot and Lockup
- forgot admin password

Create an account on the HP Community to personalize your profile and ask a question
10-13-2025 11:52 AM
HI @55354350 ,
Recovering bios admin password is litte diffucult as bios credentials moslty gets saved in cmos battery
You can try manul procedure by following steps
1.Clear the CMOS battery:
Find the video by hp support to understand how to remove and reseat cmos battery:
Note: if you are confident and well aware about opening then only try this step otherwise you can go for step 2.
2. Operating Reocovery(O.S Reinstallation) :If you are not concerned about your data then operating system reinstallation should resolve the issue using hp cloud recovery client installation or media creation tool that requires 32 GB pendrive
You can follow below document provided by hp for cloud recovery reinstallation
https://support.hp.com/za-en/document/ish_4511095-4511141-16
Hope this helps solve your issue
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