forgot password

[clakka]

i forgot the password to sign in

[VikramTheGreat]

Hi @clakka,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

No worries, this happens often, and there are safe ways to regain access without losing your data. Here are your options:

1. If You Use a Microsoft Account

• On the sign-in screen, click “I forgot my password”.
• Or go to Microsoft Password Reset on another device.
• Reset your password and sign in with the new one.

2. If It’s a Local Account

• On the login screen, click Reset password (if you set up security questions).
• If that doesn’t work, you can use Windows Recovery

I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat

[clakka]

I can't enter in neither of that solutions 

[VikramTheGreat]

Hi @clakka,

Thank you for getting back and letting me know. I’m sorry to hear that you’re still experiencing this issue. Could you please let me know the exact error message you receive when you try to sign in? Also, please confirm whether the issue is related to Microsoft login credentials. This will help me understand the situation better and provide you with the most accurate assistance.

Let me know

Regards
VikramTheGreat

[clakka]

I forgot the password to sign in the PC 

[VikramTheGreat]

Hi @clakka,

Thank you for getting back. Please use the link shared. This will guide you on how to reset the Microsoft Windows Login: HP PCs - Change or reset the computer password in Windows 11 | HP® Support

I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat

[clakka]

I can't open windows, I forgot the password to enter in. I made a recovery but now the PC ask me the administrator password and I don't know it.  And the recovery is incomplete..I would like to know a way to enter

[VikramTheGreat]

Hi @clakka,

Thank you for getting back. Could you please share the image of the screen that is asking for a password so I can try to check and help?

Let me know

Regards
VikramTheGreat

[clakka]