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‎06-01-2024 02:20 PM

HP Recommended
Product: HP Pavilion Aero 13.3 inch Laptop PC 13-be0000 IDS Base Model

trying to login to microsoft (have password) cant verify account need windows 11 password, not pin

Category:
1 REPLY 1

‎06-01-2024 05:38 PM

HP Recommended

You should have written it down ...

 

We are not permitted to help you resetting your password because we have no way to verify ownership of the computer.


Therefore, to get help resetting these passwords, you have to Contact HP support in your region using the following link:


https://www.hp.com/us-en/contact-hp/ww-contact-us.html


You can also take your PC to a local PC repair shop and they might be able to get you access -- but you will have to pay them for this service.



I am a volunteer and I do not work for, nor represent, HP
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